Shopify import fix

Products imported but not visible in the store

The Status column was empty, so products imported as drafts and are invisible to customers. Nothing errored.

How to fix it

  1. Check the Status column: it must be 'active' for published products.
  2. For multi-row products, set Status on the first row only; later rows may be blank.
  3. Re-import, or bulk-publish from the Products list with the draft filter on.
  4. Confirm one product loads on the storefront in a private window.

How to avoid it next time

Include Status in every file and assert it is 'active' before importing.

Catch these before the import runs

The free Shopify CSV checker names the exact line for each problem. The paid Rescue Kit adds 20 more error cases, a template in Shopify's column order, and the same checker as a script for your pipeline.

See the Rescue Kit →